Get in touch
Have a question, found a bug, or just want to say hello? We'd love to hear from you.
Email us
The best way to reach us is by email. We typically respond within a few days.
contact@nbit.chatWhat can we help with?
Bug reports
Found something broken? Let us know what happened, which browser you're using, and steps to reproduce it.
Feature requests
Have an idea to make nbit.chat better? We're always open to suggestions from the community.
Security concerns
If you've found a security vulnerability, please email us directly. We take security seriously.
General questions
Questions about how nbit.chat works, our encryption, or anything else? Just ask.
A note about support
nbit.chat is a free service. We do our best to respond to every message, but please be patient. For common questions, check our FAQ section first - your answer might already be there.
Important: We cannot recover lost encryption keys or deleted messages. This is by design. Please don't email us asking to recover your data - it's technically impossible for us to help with that.